Due to the nature of our business, ALL SALES ARE FINAL. Being a pre-loved consignment boutique we do our best to carefully go through items before having them in the boutique or online for sale. We do not accept returns or exchanges for items purchased. All items are sold as is. If you have concerns about your order, please send an email to firstname.lastname@example.org.
ONLINE SHOPPING SHIPPING OPTIONS
We offer free in-store pickup from the boutique:
1) Select "In-Store Pickup" at the checkout.
2) Once your order is packed, you will receive an email that your order is ready to be picked up.
3) You can come to the boutique during regular business hours to pick up your order.
CANADA WIDE SHIPPING:
We offer $15 flat rate shipping across Canada with Canada Post. We will email your tracking number after your item has been shipped.
SHIPPING AND HANDLING
All orders are prepared for shipment after completed checkout. Please allow for up to 2 business days to prepare your order. Your items are shipped using the selected method you choose during checkout.
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.
PAYMENT AND CHARGES
We accept credit card and PayPal payments for online purchases. Accepted credit cards include; Visa & Mastercard. Please note that registration is not required in order to place an order through PayPal Express Checkout. All prices on site are displayed in CAD Dollars.
Should you have any inquiries regarding our terms of service, please direct them to email@example.com.